Terms of service

1. Introduction

Welcome to Casafine Furniture. By using our website https://casafinefurniture.com or placing an order, you agree to comply with these Terms of Service.

These terms apply to all visitors, users, and customers of our site. If you do not agree, please do not use the website or place orders.

2. Ordering

  • All orders are subject to acceptance and availability.

  • Orders are only confirmed once payment is successfully processed.

  • Casafine Furniture reserves the right to refuse or cancel any order at its discretion.

3. Payment

  • Payments are accepted via card only (no COD).

  • All transactions are processed securely using third-party payment providers.

  • By submitting payment information, you confirm that you are authorised to use the chosen payment method.

4. Prices and Product Information

  • All prices are in GBP (£) and include applicable taxes unless stated otherwise.

  • We make every effort to ensure product descriptions, images, and specifications are accurate. Minor variations may occur due to production processes.

5. Delivery

  • Delivery is available within the United Kingdom.

  • Delivery times are estimates and may vary due to courier or other circumstances beyond our control.

  • Customers are responsible for ensuring delivery addresses are correct and accessible.

Refer to our Shipping Policy for full details.

6. Returns, Refunds & Cancellations

  • Orders can be cancelled before dispatch. Once dispatched, items may be returned under our Returns & Refunds Policy.

  • Returns are accepted within 14 days of delivery, subject to the items meeting the policy criteria.

Refer to our Returns & Refunds Policy and Cancellation Policy for full details.

7. Product Usage

  • Casafine Furniture products are designed for home use.

  • We are not responsible for damages resulting from improper use, negligence, or failure to follow assembly instructions.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is owned by Casafine Furniture or its licensors.

  • You may not copy, reproduce, or distribute content without our express written permission.

9. Limitation of Liability

  • Casafine Furniture is not liable for indirect, incidental, or consequential losses arising from the use of the website or purchase of products.

  • Our total liability in any circumstance is limited to the purchase price of the affected product.

10. Privacy

  • Your personal information is collected and processed according to our Privacy Policy.

11. Governing Law

  • These Terms of Service are governed by the laws of England and Wales.

  • Any disputes will be subject to the jurisdiction of UK courts.

12. Changes to Terms

  • Casafine Furniture reserves the right to update these Terms at any time.

  • Updated terms will be posted on the website with a revised date. Continued use of the website constitutes acceptance of any changes.

13. Contact Information

For any questions regarding these Terms of Service:

Email: support@casafinefurniture.com
Phone: +44 7876 811583