Order Cancellation

You may request to cancel your order before it has been dispatched. Once an order has been processed for delivery, it cannot be cancelled but may be eligible for a return under our 14-day Returns Policy.

How to Cancel

To cancel an order, please contact us as soon as possible:

Email: support@casafinefurniture.com
Phone: +44 7876 811583

Include your order number and the items you wish to cancel. Our team will confirm whether your cancellation can be processed.

Refunds for Cancelled Orders

• Refunds are issued to the original payment method used at checkout.

• Refunds for successfully cancelled orders are typically processed within 5–10 business days.

Orders Already Dispatched

• If your order has already been dispatched or delivered, it cannot be cancelled.

• In this case, you may return the item under the Returns & Refunds Policy.

Contact Information

For any queries regarding order cancellations:

Email: support@casafinefurniture.com
Phone: +44 7876 811583