Shipping policy
Order Processing
All orders are processed after successful payment confirmation. Once your order is confirmed, we prepare it for dispatch through our delivery partners. You will receive an order confirmation email after placing your order.
Delivery Area
We currently deliver within the United Kingdom. Delivery availability may vary depending on product type and location.
Delivery Methods
Furniture items are delivered via specialist couriers to ensure safe handling. Delivery arrangements may differ depending on the size and nature of the products ordered.
Delivery Scheduling
For larger furniture items or complete dining sets, our team may contact you to confirm delivery details prior to dispatch.
Delivery Charges
Delivery charges, if applicable, are displayed clearly at checkout before payment. Charges depend on the size of your order and delivery location.
Access & Delivery Conditions
Customers are responsible for ensuring that delivery addresses are accessible. Please make sure that doorways, staircases, and access points are suitable for the items ordered.
If delivery cannot be completed due to access restrictions or customer unavailability, additional charges may apply.
Damaged or Missing Items
Please inspect your order upon delivery. If any items are damaged or missing, contact us promptly so we can assist you.
Email: info@casafinefurniture.com
Phone: +44 7876 811583
Failed or Delayed Deliveries
Casafine Furniture is not responsible for delays caused by:
- Incorrect delivery information
- Customer unavailability
- Circumstances beyond our control
We will always assist where possible to resolve delivery issues.
Contact Information
For shipping enquiries or assistance:
Email: support@casafinefurniture.com
Phone: +44 7876 811583